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Frequently Ask Question's (FAQ)

How do I search for products on the shop page?

You can browse our products by category or use the search bar to find specific items. Filter options are also available to narrow down your search based on different criteria.

Can I view all the details of a product?

Yes, each product on our shop page has a detailed description, including specifications, usage, material, and pricing. Just click on a product to view all its details.

How do I place an order?

To place an order, select the desired product, choose any necessary specifications (like size or color), add it to your cart, and then proceed to checkout where you can complete your purchase.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, net banking, and online wallets. All payments are secure and encrypted for your safety.

Is it safe to make a purchase on your website?

Absolutely. Our website is equipped with advanced security measures to ensure that your personal and payment information is kept confidential and secure.

Do you offer customisation for products bought from the shop page?

Yes, many of our products come with customization options. Please contact us for specific requirements, and we’ll guide you through the customization process.

What is your return policy?

We have a customer-friendly return policy. Please refer to our ‘Returns and Refunds’ section for detailed information on how to return a product and the conditions that apply.

How do I contact customer service for assistance?

You can contact us via email, phone, or through our contact form available on the website. Our customer service team is always ready to assist you.

Can I leave a review for a product I purchased?

Yes, we encourage customers to leave reviews. You can do so on the product page after your purchase, helping others make informed decisions.

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