Shipping Policy for Netskart.in
1. General Overview
- All orders are processed within 48 hours of receiving the order confirmation.
- We use third-party logistics providers to deliver your order.
- The estimated delivery time for products is 5-7 days.
2. Dispatch Time
- Orders placed on Netskart.in will be processed and dispatched within a maximum of 48 hours from the time the order is placed.
- In case of any unexpected delays or issues with your order, we will notify you via email or contact number provided at the time of placing the order.
3. Delivery Time
- After dispatch, the delivery of the products will typically take 5-7 days, depending on the delivery location and other external factors.
- While we aim to ensure that your product reaches you within the estimated time frame, there may be occasional situations beyond our control that could result in delays. Such situations include, but are not limited to, extreme weather conditions, logistical delays, or any other unforeseen circumstances.
4. Tracking
- Once your order is dispatched, you will receive a shipment confirmation email with a tracking number.
- You can use this tracking number on our website or the third-party logistics provider’s website to track the status of your delivery.
5. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
- There may be promotional offers or discounts that might waive off shipping charges for certain periods or order values. Please refer to promotional details at the time of order.
6. Address Changes
- If you need to change the delivery address after placing the order, please contact our customer service team as soon as possible.
- Once the order has been dispatched, we may not be able to change the delivery address or redirect it.
7. Undelivered Packages
- If a package is returned to us because it was unclaimed, the delivery was refused, or the address provided was incorrect, we will contact you for a resolution. Additional shipping charges may apply for reshipment.
8. Damaged or Missing Items
- If you receive a damaged product or if an item is missing from your order, please report it to our customer service team within 48 hours of delivery.
- We will guide you on the steps to take and ensure a resolution is provided promptly.
9. Customer Service
- For any queries or concerns related to shipping, you can reach out to our customer service team at [customer support email] or call us at [customer support phone number].
- Our team is available [business hours and days, e.g., “from 9 am to 6 pm, Monday to Friday”].
10. Changes to Shipping Policy
- Netskart.in reserves the right to change this shipping policy at any time. Changes will be effective immediately upon posting to our website.
Thank you for shopping with Netskart.in! We strive to provide a seamless shopping experience and appreciate your trust in our service.